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LV Program Manager

Job Locations ES-Remote
Posted Date 7 hours ago(30/09/2026 11:34)
Job ID
2026-6858
# of Openings
1
Category
Consultancy
Banding
5

Job Purpose

 

Job Purpose

 

The purpose of the Program Manager role is to provide strategic oversight of client programs and ensure their successful overall delivery. The role serves as a key link between the client and RWS, helping to maintain strong partnerships while ensuring programs meet business objectives and deliver long-term value for both the client and RWS.

 

 

About Transform

 

At RWS, we enable the world’s largest enterprises to communicate with global audiences through cutting-edge language technology, AI-driven solutions, and expert services. Our RWS Transform division empowers organizations to accelerate digital transformation, scale global content, and unlock growth in every market.

Job Overview

Key Responsibilities

  • Lead and oversee the successful delivery of client programs, ensuring agreed quality, timelines, profitability and client expectations are met.
  • Own the operational client relationship, acting as a key point of contact and escalation for program-related issues.
  • Monitor program performance, KPIs and risks, taking proactive action when targets or delivery are at risk.
  • Build, manage and develop the Project Management team, including staffing, performance management, mentoring, training and succession planning.
  • Work cross-functionally with Sales, Account Management, Quality, Vendor Management, Technical Services and other teams to support successful program delivery.
  • Oversee program financial performance, including budgets, profitability, revenue forecasting and revenue recognition.
  • Lead the resolution of delivery or quality issues, including root cause investigations and CAPA processes where required.
  • Identify and implement process improvements to increase efficiency, quality and operational performance.
  • Support account growth by identifying opportunities and contributing to proposals, RFPs and client-facing discussions.
  • Lead and participate in client meetings, status updates, business reviews and other key program communications.
  • Ensure appropriate processes, methodologies and risk management practices are consistently followed across projects.
  • Maintain accurate program reporting and ensure client requirements and commercial expectations are consistently met.
 

 

Skills & Experience

  • Proven experience in Project and/or Program Management, ideally managing complex, multi-project client programs.
  • Strong client management and stakeholder management experience, with confidence working directly with clients and senior stakeholders.
  • Demonstrated people leadership experience, including managing, mentoring and developing Project Management teams.
  • Strong commercial and financial awareness, including budgets, profitability, forecasting and revenue management.
  • Experience working in deadline-driven environments, managing multiple priorities and adapting to changing requirements.
  • Strong analytical skills, with experience using KPIs and performance metrics to monitor delivery and identify improvements.
  • Excellent written and verbal communication skills, including presenting information clearly to clients and internal stakeholders.
  • Strong problem-solving, planning and organisational skills, with a proactive and solutions-focused approach.
  • Experience working cross-functionally and coordinating with multiple teams to achieve shared objectives.
  • Experience within the localization or translation industry is highly desirable, particularly managing complex projects.
  • Life Sciences or Linguistic Validation experience is highly desirable.
  • Experience with translation management systems, CAT tools and AI-assisted productivity tools is desirable.
  • A relevant university degree is preferred; PMP certification is an advantage.
  • Fluency in an additional language is an advantage.
 

Life at RWS

Life at RWS - If you like the idea of working with smart people who are passionate about growing the value of ideas, data and content by making sure organizations are understood, then you’ll love life at RWS. 

 

Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career. 

 

In return, we expect all our people to live by the values that unite us: to partner, putting clients fist and winning together, to pioneer, innovating fearlessly and leading with vision and courage, to progress, aiming high and growing through actions and to deliver, owning the outcome and building trust with our colleagues and clients.

 

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics. 

RWS Values 

 

Get the 3Ps right – Partner, Pioneer, Progress – and we´ll Deliver together as RWS.

 

Covid Vaccination - All RWS employees hired for positions that require working on-site at RWS offices, customer offices, travel on behalf of RWS, and/or in-person meetings will be required to comply with the RWS USA COVID-19 Vaccination and Testing Policy. RWS complies with federal, state, and local laws regarding accommodations related to this policy.

 

Recruitment Agencies: RWS Holdings PLC does not accept agency resumes.  Please do not forward any unsolicited resumes to any RWS employees.  Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.

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