LV Senior Project Manager

Job Purpose

The Senior Project Manager is responsible for executing complex projects from inception to completion, acting as the primary liaison between RWS and key clients, to ensure client retention, satisfaction, and ultimately repeat revenue growth.
As the main point of contact for their clients, the Senior Project Manager must proactively use effective written and verbal communication to ensure that project teams understand the scope, complexity and expectations, and that the clients are kept fully informed as to the progress, position, and financial status of their projects.  Additionally, the Senior Project Manager needs to collaborate with the extended project team, ensuring actions are clearly delegated and that resource/quality issues are escalated in a timely fashion to relevant colleagues and Senior Managers. The Senior Project Manager also supports coaching and mentoring of junior team members.

About Transform

At RWS, we enable the world’s largest enterprises to communicate with global audiences through cutting-edge language technology, AI-driven solutions, and expert services. Our RWS Transform division empowers organizations to accelerate digital transformation, scale global content, and unlock growth in every market.

Key Responsibilities

• Lead complex Linguistic Validation projects from initiation through to successful delivery.
• Manage multiple projects independently while meeting deadlines, quality standards, and profitability targets.
• Act as the primary point of contact for clients, providing proactive communication throughout the project lifecycle.
• Coordinate cross-functional teams and ensure alignment on project scope, timelines, and deliverables.
• Monitor project progress, identify risks, and escalate resource or quality issues when required.
• Maintain project documentation, trackers, status reports, and production records.
• Deliver final client deliverables, ensuring quality and compliance with client expectations.
• Manage project budgets, invoicing, change orders, and financial performance.
• Ensure projects meet client KPIs and commercial objectives.
• Collaborate with internal and external stakeholders to resolve issues and improve delivery outcomes.
• Support business growth by identifying account expansion opportunities and contributing to proposals.
• Drive process improvements and support initiatives to enhance localization maturity and operational efficiency.
• Mentor and coach junior project managers and team members.
• Ensure compliance with RWS production processes and project management best practices.
• Take ownership of continuous professional development and contribute to overall team success.

Skills & Experience

• 5–7 years of project management or related experience.
• Experience managing multiple complex, deadline-driven projects.
• Strong client-facing and stakeholder management skills.
• Excellent verbal and written communication skills.
• Proven ability to lead cross-functional teams and coordinate multiple stakeholders.
• Strong planning, organisation, and prioritisation skills.
• Experience managing project budgets, financial tracking, invoicing, and profitability.
• Strong analytical and problem-solving abilities with a focus on continuous improvement.
• Knowledge of Linguistic Validation and localization project workflows.
• Understanding of project management methodologies and lifecycle management.
• Experience maintaining project documentation, reporting, and KPI tracking.
• Commercial awareness with the ability to manage project risks and support revenue growth.
• Proficiency with Microsoft Office and enterprise project management systems.
• Experience with Translation Management Systems (TMS), CAT tools, and AI-assisted productivity tools.
• Ability to work effectively under pressure and adapt to changing priorities.
• Experience mentoring or supporting junior team members.
• Degree in Project Management, Business, or equivalent experience (preferred).
• PMP certification (preferred).
• Fluency in one or more foreign languages (preferred).

Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career. 

In return, we expect all our people to live by the values that unite us: to partner, putting clients fist and winning together, to pioneer, innovating fearlessly and leading with vision and courage, to progress, aiming high and growing through actions and to deliver, owning the outcome and building trust with our colleagues and clients.

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics. 

RWS Values 

Get the 3Ps right – Partner, Pioneer, Progress – and we´ll Deliver together as RWS.

Covid Vaccination - All RWS employees hired for positions that require working on-site at RWS offices, customer offices, travel on behalf of RWS, and/or in-person meetings will be required to comply with the RWS USA COVID-19 Vaccination and Testing Policy. RWS complies with federal, state, and local laws regarding accommodations related to this policy.

Recruitment Agencies: RWS Holdings PLC does not accept agency resumes.  Please do not forward any unsolicited resumes to any RWS employees.  Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.