AI Coordinator

About the Role

The AI Coordinator is an integral part of our Data Services team. They will play a key role in ensuring top-notch production for our AI projects and be responsible for providing quality and innovation assistance to our project management teams. As part of the Data Services Team, the AI Coordinator will help design, implement, and manage our quality strategy, including production workflows, data analysis, and tracking of production KPIs. Expertise evaluating AI-related skills and managing production Control processes will be essential for this role.

About RWS Train AI Data Services  
 

Training or fine-tuning artificial intelligence (AI) requires data. LOTS of data. However, not just any data will do – our clients need responsible AI data that’s targeted, accurate and reliable to ensure machine learning (ML) success. But preparing AI training data is a monumental task that can take up the vast majority of AI project time, leaving AI teams with precious little time to focus on developing, deploying and evaluating ML models. RWS Train AI helps our clients address this challenge head-on. 

With a seamless blend of technological understanding and human intelligence, RWS Train AI provides complete, end-to-end data collection and content generation, data annotation or labelling, human-in-the-loop data validation and generative AI data services for all types of AI, in any language, at any scale, based on the principles of responsible AI. Today, Train AI supports four of the world’s top five technology companies, enhancing the performance of their generative AI applications by providing services such as prompt engineering, response refinement and red teaming with locale-specific domain experts across a broad range of topic areas and educational levels.

For further information, please visit: RWSTrainAI 

Key Responsibilities

• Coordinate the delivery of Data Services projects (data annotation, data validation, data collection)
• Communicate with Vendor Management department and requesting a pool of raters and with Quality department on creating/editing specific guidelines
• Active written communication with all the vendors (raters) and coordination of the assigned tasks. Following up with inactive or unresponsive vendors. Coordination of external Quality Assurance
• Status monitoring across all assigned tasks and troubleshooting any issues
• Internal reporting about project status, possible issues, exceptions etc – we use Excel for reporting
• Create data views, data export and manipulate with large amount of data – mostly in Excel
• Get an opportunity to participate in implementing new tools and processes, their testing and evaluation to ensure the most effective production

Skills & Experience

• Very good verbal and written English proficiency – you would be working in English speaking environment
• Some previous experience with coordinating projects or tasks management
• Attention to detail, ability to improvise, solve problems and work independently
• Knowledge of Windows and Microsoft Office
• Team spirit—you will be part of a team that helps each other
• At least a basic knowledge of HTML/XML, SQL, and/or any programming language an advantage, but not a must.

Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career. 

In return, we expect all our people to live by the values that unite us: to partner, putting clients fist and winning together, to pioneer, innovating fearlessly and leading with vision and courage, to progress, aiming high and growing through actions and to deliver, owning the outcome and building trust with our colleagues and clients.

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics. 

RWS Values 

Get the 3Ps right – Partner, Pioneer, Progress – and we´ll Deliver together as RWS.

Recruitment Agencies: RWS Holdings PLC does not accept agency resumes.  Please do not forward any unsolicited resumes to any RWS employees.  Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.

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