AI Coordinator

About RWS

RWS is a global AI solutions company empowering the world’s most trusted enterprise AI. 

Our proprietary Cultural Intelligence Layer, powered by 250,000 data specialists, cultural and language experts and deep domain professionals, backed by 45+ patents, makes enterprise AI culturally fluent, contextually accurate and secure, ensuring every interaction reflects a brand’s tone, context and customer values.

Through our Generate, Transform and Protect segments, we deliver intelligent content, enterprise knowledge, large-scale localization and IP protection for global growth. Trusted by 80+ of the world’s top 100 brands, RWS provides the confidence, governance and expertise organizations need to deploy AI safely, responsibly and at scale.

Headquartered in the UK, RWS is listed on AIM (RWS.L). 

More information: rws.com. 

Job Purpose

We are seeking a diligent and detail-oriented AI Coordinator. This role is crucial for supporting our data services projects. The ideal candidate will have strong organizational skills, very good English and sufficient technical background to support Project Managers during the whole project life cycle.

Key Responsibilities

• Coordinate the delivery of Data Services projects (data annotation, data validation, data collection)
• Communicate with Vendor Management department and requesting a pool of raters and with Quality department on creating/editing specific guidelines
• Active written communication with all the vendors (raters) and coordination of the assigned tasks. Following up with inactive or unresponsive vendors. Coordination of external Quality Assurance 
• Status monitoring across all assigned tasks and troubleshooting any issues
• Internal reporting about project status, possible issues, exceptions etc
• Create data views, data export and manipulate with large amount of data.
• Get an opportunity to participate in implementing new tools and processes, their testing and evaluation to ensure the most effective production

Skills & Experience

• Coordinate the delivery of Data Services projects (data annotation, data validation, data collection)
• Communicate with Vendor Management department and requesting a pool of raters and with Quality department on creating/editing specific guidelines
• Active written communication with all the vendors (raters) and coordination of the assigned tasks. Following up with inactive or unresponsive vendors. Coordination of external Quality Assurance
• Status monitoring across all assigned tasks and troubleshooting any issues
• Internal reporting about project status, possible issues, exceptions etc
• Create data views, data export and manipulate with large amount of data.
• Get an opportunity to participate in implementing new tools and processes, their testing and evaluation to ensure the most effective production

Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career. 

In return, we expect all our people to live by the values that unite us: to partner, putting clients fist and winning together, to pioneer, innovating fearlessly and leading with vision and courage, to progress, aiming high and growing through actions and to deliver, owning the outcome and building trust with our colleagues and clients.

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics. 

RWS Values 

Get the 3Ps right – Partner, Pioneer, Progress – and we´ll Deliver together as RWS.

Recruitment Agencies: RWS Holdings PLC does not accept agency resumes.  Please do not forward any unsolicited resumes to any RWS employees.  Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.

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