Senior Software Engineer (AI Integrations)

RWS is building the next generation of AI-enabled capabilities across our products, internal production systems, and enterprise platforms. To accelerate this effort, we’re establishing a small, focused team to deliver the foundational integrations that will allow Agentspace, Gemini Enterprise, and other AI workflow engines to interact securely and intelligently with our core systems. 

As a Senior Software Engineer – AI Integrations, you will be responsible for building the connective tissue between our enterprise systems and our emerging AI platform layer. This role sits at the intersection of backend engineering, cloud services, and systems integration. You will design and implement the APIs, service integrations, cloud functions, and orchestration patterns that allow AI agents to access the right data, take actions safely, and deliver value across RWS. 

This is a hands-on contract role suited to someone who enjoys working in fast-moving environments, shaping patterns from the ground up, and collaborating closely with product, data, and platform teams to create well-engineered foundations for AI at scale. 

About Product & Technology

Product & Technology plays a pivotal role in aligning the organization with its strategic objectives and enhancing shareholder value. Product & Technology is responsible for establishing unified standards and governance practices throughout the company. Additionally, we oversee the development and maintenance of core applications essential for the seamless operation of various functions across the organization. We are committed to driving and executing future roadmaps that are in line with the overall strategic direction of RWS. 

With a global reach, Product & Technology provides support services to over 7500 end users worldwide. We take pride in managing the information security operation and safeguarding all our assets. Our core functions encompass Enterprise & Technical Architecture, Network & Voice, Infrastructure, Service Delivery, Service Operations, Data & Analytics, Security & Quality Compliance, Transformation, Application Development, Enterprise Platforms, With a dedicated team of over 500 staff, Product & Technology ensures a strong presence across all regions, enabling efficient and effective support to our global operations.

Key Responsibilities

Designing and delivering the integration points and backend capabilities required for AI agents to understand context and perform useful actions. Typical areas of focus include: 

• Building secure, reliable integrations into enterprise systems such as Microsoft 365, Salesforce, Jira, and Confluence. 
• Developing backend services and cloud functions that expose platform capabilities to AI agents. 
• Implementing orchestration patterns that allow Agentspace and Gemini Enterprise to connect with RWS data, workflows, and tools. 
• Designing clean, scalable API contracts for agent “tools” and action interfaces. 
• Ensuring integration components are secure, well-tested, observable, and aligned with platform governance. 
• Working closely with the data platform teams to enable safe access to curated datasets used by agent workflows. 
• Contributing to the early engineering patterns, reusable modules, and integration architecture that will underpin our broader AI enablement strategy. 

This is a key role in turning our AI use cases into working, production-ready capabilities by giving agents the ability to retrieve context, understand content, and trigger actions across RWS systems. 

Skills & Experience

• Significant experience as a backend or platform-leaning software engineer. 
• Strong capability in designing and implementing system-to-system integrations. 
• Experience working with modern cloud serverless environments (e.g., Cloud Run, Cloud Functions, Lambda, Azure Functions). 
• Comfortable working with OAuth flows, secrets management, IAM, and secure service-to-service communication. 
• Familiarity with enterprise integration APIs and ability to design clean, reliable API interfaces used by other engineers or downstream systems. 
• A mindset oriented around stability, observability, and operational readiness. 
• Excellent communication and ability to work with product, platform, and data teams. 
• Experience with AI platforms (e.g., Gemini, OpenAI, LangChain, internal agent frameworks) is beneficial. 

Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career. 

In return, we expect all our people to live by the values that unite us: to partner, putting clients fist and winning together, to pioneer, innovating fearlessly and leading with vision and courage, to progress, aiming high and growing through actions and to deliver, owning the outcome and building trust with our colleagues and clients.

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics. 

RWS Values 

Get the 3Ps right – Partner, Pioneer, Progress – and we´ll Deliver together as RWS.

Recruitment Agencies: RWS Holdings PLC does not accept agency resumes.  Please do not forward any unsolicited resumes to any RWS employees.  Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.