Staff Engineer – Train AI

This role will help scale the growth of our TrainAI offering - an advanced data services platform that delivers high-quality training data for machine learning and AI systems. Working with some of the world’s biggest technology companies, TrainAI combines human-in-the-loop workflows with proprietary tools and AI-assisted processes to support the development of accurate and scalable AI-training solutions. 

We are looking for a Staff Engineer to lead the technical direction and architecture of our next-generation internal TrainAI platform. This is a strategic, senior individual contributor role focused on building scalable, reliable systems that: 

• Onboard vendors faster, 

• Provide visibility across the vendor lifecycle, 

• Measure quality and performance, and 

• Improve utilisation and operational efficiency.

You will partner closely with Product, Data, and Train AI operations to simplify complex workflows, build unified data foundations, and help shape the core systems underpinning TrainAI’s growth. 

About Product & Technology

Product & Technology plays a pivotal role in aligning the organization with its strategic objectives and enhancing shareholder value. Product & Technology is responsible for establishing unified standards and governance practices throughout the company. Additionally, we oversee the development and maintenance of core applications essential for the seamless operation of various functions across the organization. We are committed to driving and executing future roadmaps that are in line with the overall strategic direction of RWS. 

With a global reach, Product & Technology provides support services to over 7500 end users worldwide. We take pride in managing the information security operation and safeguarding all our assets. Our core functions encompass Enterprise & Technical Architecture, Network & Voice, Infrastructure, Service Delivery, Service Operations, Data & Analytics, Security & Quality Compliance, Transformation, Application Development, Enterprise Platforms, With a dedicated team of over 500 staff, Product & Technology ensures a strong presence across all regions, enabling efficient and effective support to our global operations.

Key Responsibilities

Architecture & Technical Leadership 

• Define the technical architecture for TrainAI’s internal systems, ensuring scalability, reliability, and impact. 

• Set engineering standards and guide teams through sound design decisions. 

• Lead the design of core platform components (workflows, data models, integrations). 

Vendor Platform Development 

• Build systems that reduce vendor activation time and streamline onboarding. 

• Support development of quality measurement and vendor performance insights. 

• Create simple, unified workflows and tools that improve operational efficiency. 

Cross-Functional Collaboration 

• Work closely with Product to translate business goals into technical plans. 

• Partner with TrainAI delivery teams to understand workflows and ensure the platform supports real-world needs. 

• Mentor engineers and elevate technical excellence across the TrainAI engineering organisation. 

Execution & Delivery 

• Lead complex technical initiatives end-to-end. 
• Drive continuous improvement in system reliability, data quality, and ease of use. 

Skills & Experience

• 8+ years software engineering experience with strong system design and architecture skills. 
• Experience building internal platforms, workflow systems, or large-scale operational tools. 
• Strong understanding of data modelling, APIs, and distributed systems. 
• Excellent communicator who thrives in ambiguous, evolving problem spaces. 
• Able to influence direction, mentor others, and take ownership of major technical outcomes. 
• Previous experience with .NET and cloud (GCP/Azure) skills is an advantage 

Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career. 

In return, we expect all our people to live by the values that unite us: to partner, putting clients fist and winning together, to pioneer, innovating fearlessly and leading with vision and courage, to progress, aiming high and growing through actions and to deliver, owning the outcome and building trust with our colleagues and clients.

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics. 

RWS Values 

Get the 3Ps right – Partner, Pioneer, Progress – and we´ll Deliver together as RWS.

Recruitment Agencies: RWS Holdings PLC does not accept agency resumes.  Please do not forward any unsolicited resumes to any RWS employees.  Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.