Learning Consultant

We are seeking a proactive and detail-oriented Learning Program Coordinator to support all aspects of design, delivery, and evaluation of learning and development initiatives across the organization. This role is pivotal in ensuring smooth coordination of training programs, managing logistics, and enhancing the learner experience. The ideal candidate is passionate about employee development, highly organized, and thrives in a collaborative environment. This role combines program coordination with hands-on involvement in digital learning design, making it ideal for someone who is passionate about creating engaging learning experiences and driving continuous development.

Key Responsibilities

• Virtual Live Learning Program Co-ordination
  • Coordinate and schedule internal learning programs, workshops, and training sessions.
  • Liaise with facilitators to ensure timely delivery of content and materials.
  • Co-ordinate user enrolment, track attendance and completions, feedback, and learning outcomes to support continuous improvement.
  • Support with facilitation of live programs as required.
• Learning Administration
  • Provide support to RWS MyLX (Skillsoft Percipio) learning platform
  • Content management including course uploads and assignments
  • User management including assignments and queries
• Learning Content Creation & Maintenance (Learning Zones)
  • Consult with business stakeholder to design learning materials
  • Support the creation of learning materials, presentations, and resources.
  • Build e-learning materials
  • Keeping talent development team learning assets up to date
• Talent Development & HR Processes
  • Monitor team inbox and support with queries
  • Maintain accurate records and generate reports on learning metrics and KPIs.
  • Provide administrative support for all areas of learning including leadership development, onboarding, and compliance training.

Skills & Experience

• Masters/Bachelor’s degree in Human Resources, Education, Business Administration, or related field.
• 4+ years of experience in learning coordination, HR, or administrative support.
• Familiarity with Learning Management Systems (e.g. Skillsoft Percipio) – Desired, not essential.
• Strong organizational and project management skills.
• Excellent communication and interpersonal abilities.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Consulting with learning owners, experience with instructional design or adult learning principles.
• Proficiency in Microsoft Office Suite and collaboration tools (e.g., Teams).
• E-learning creation in Articulate Rise 360 – Desired, not essential.
• Video editing in Canva or Adobe Creative Cloud (Premier Pro) – Desired, not essential.

Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career. 

In return, we expect all our people to live by the values that unite us: to partner, putting client's fist and winning together, to pioneer, innovating fearlessly and leading with vision and courage, to progress, aiming high and growing through actions and to deliver, owning the outcome and building trust with our colleagues and clients.

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics. 

RWS Values 

Get the 3Ps right – Partner, Pioneer, Progress – and we´ll Deliver together as RWS.

Recruitment Agencies: RWS Holdings PLC does not accept agency resumes.  Please do not forward any unsolicited resumes to any RWS employees.  Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.