Senior BI and Data Product Analyst

An exciting opportunity to join a growing Business Intelligence (BI) team and contribute to data-driven change and innovation. The BI and Data Product Analyst will play a key role in delivering high-quality Business Intelligence and Reporting services to both internal and external stakeholders at RWS. This role involves helping the organization leverage data to uncover trends, identify opportunities for improvement, and proactively address potential issues. The analyst will be responsible for gathering requirements, managing stakeholder expectations, and coordinating the scheduling and delivery of data projects.

About Group Technology

Group Technology plays a pivotal role in aligning the organization with its strategic objectives and enhancing shareholder value. Group Technology is responsible for establishing unified standards and governance practices throughout the company. Additionally, we oversee the development and maintenance of core applications essential for the seamless operation of various functions across the organization. We are committed to driving and executing future roadmaps that are in line with the overall strategic direction of RWS. 

With a global reach, Group Technology provides support services to over 7500 end users worldwide. We take pride in managing the information security operation and safeguarding all our assets. Our core functions encompass Enterprise & Technical Architecture, Network & Voice, Infrastructure, Service Delivery, Service Operations, Data & Analytics, Security & Quality Compliance, Transformation, Application Development, Enterprise Platforms, With a dedicated team of over 500 staff, Group Technology ensures a strong presence across all regions, enabling efficient and effective support to our global operations.

Key Responsibilities

• Build strong stakeholder relationships to understand business challenges and collaboratively define and document precise business requirements for specific projects.
• Provide leadership and take initiative in facilitating information gathering, structured documentation, and presentation of findings across all levels of the organization.
• Design, develop, model, and create data structures to integrate, prepare, and generate reports.
• Develop and build dashboards and visualizations using Sisense or similar BI tools.
• Collaborate with business teams to ensure they can effectively utilize project outputs to support data-driven decision-making.
• Break down requirements, simplify architectures, and work with other teams to deliver intelligent data solutions aligned with defined objectives and outcomes.
• Liaise with internal and external stakeholders to fully understand data content and context.
• Identify performance, visualization, and reporting challenges, and recommend improvements to code and architecture.
• Prepare reports for internal and external audiences using business analytics and reporting tools.
• Analyze large datasets, draw valid insights, and present findings clearly to business stakeholders.
• Produce and monitor key performance indicators (KPIs).

Skills & Experience

• 5+ years of experience in a data or analytics role.
• Strong knowledge of SQL, particularly T-SQL.
• Proficiency with BI tools such as Sisense.
• Experience working with Data Warehouses.
• Data modeling experience is advantageous.
• Basic knowledge of ETL tools, including SSIS and FiveTran.
• Familiarity with programming languages such as Python, R, or JavaScript.
• Strong command of Microsoft Excel.
• Excellent problem-solving skills, including the ability to identify root causes, assess risks and impacts, and implement effective solutions.
• Strong presentation skills with the ability to communicate complex findings to non-technical audiences clearly and effectively, both in writing and verbally.
• Analytical mindset with a strong interest in exploring data to develop insights and hypotheses.
• Educational background in mathematics, statistics, economics, or a related field is preferred.
• High attention to detail and strong standards for the presentation of written work.
• Ability to manage multiple projects through to completion.
• Proactive and forward-thinking approach.
• Strong team collaboration skills.
• Ability to contribute effectively both independently and as part of a team.

Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career. 

In return, we expect all our people to live by the values that unite us: to partner, putting clients fist and winning together, to pioneer, innovating fearlessly and leading with vision and courage, to progress, aiming high and growing through actions and to deliver, owning the outcome and building trust with our colleagues and clients.

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics. 

RWS Values 

Get the 3Ps right – Partner, Pioneer, Progress – and we´ll Deliver together as RWS.

Recruitment Agencies: RWS Holdings PLC does not accept agency resumes.  Please do not forward any unsolicited resumes to any RWS employees.  Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.