Renewal Receipt and Docketing Specialist

About the Role

The Renewal Receipt and Docketing Specialist will be responsible for managing renewal receipts and maintaining our clients’ IPMS. This role ensures the accuracy and timeliness of data entry, updates, and file uploads within the client systems, supporting the overall efficiency and effectiveness of our operations.

About RWS IP Solutions
 

RWS IP Solutions is the world’s leading provider of intellectual property support services. With over 60 years of experience, our leadership in high quality patent translations, foreign patent filing, IP research and patent renewal services is unrivalled. Combining expert patent translators and advanced technology ensure translations of the highest consistency and quality.

We help streamline clients’ internal processes, providing flexible, cost-effective foreign filing services reducing the administrative burden associated with protecting IP on a global scale. We offer patent renewals and recordals services, as well as the widest range of IP research services on the market. RWS IP Solutions supports its clients throughout the entire IP lifecycle, from concept to commercialisation. RWS clients include many of the world's best known brands, and 18 out of 20 of the world’s largest patent filers.

For further information, please visit: RWS IP Solutions

Key Responsibilities

• Process renewal receipt once payment is confirmed.
• Identify and resolve any discrepancies or issues between PTOs and renewal system
• Generate reports and provide regular updates on renewal receipt docketing activities
• Operate and manage client IPMS to ensure accurate and timely data entry.
• Update and maintain client system data, ensuring all information is current and correct.
• Upload documents and files to client systems as required.
• Monitor and track deadlines, ensuring all tasks are completed within specified timeframes.
• Collaborate with service portfolio manager to ensure all docketing requirements are met.
• Generate reports and provide regular updates on docketing activities.
• Identify and resolve any discrepancies or issues within the client IPMS.
• Provide training and support to team members on the use of client IPMS.

Skills & Experience

• Proven experience in a similar role, preferably within a law firm or corporate environment.
• Strong attention to detail and accuracy in data entry and management.
• Proficiency in using IPMS.
• Excellent organizational and time management skills.
• Ability to work independently and as part of a team.
• Strong communication skills, both written and verbal.
• Problem-solving skills and the ability to handle multiple tasks simultaneously.

Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career. 

In return, we expect all our people to live by the values that unite us: to partner, putting clients fist and winning together, to pioneer, innovating fearlessly and leading with vision and courage, to progress, aiming high and growing through actions and to deliver, owning the outcome and building trust with our colleagues and clients.

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics. 

RWS Values 

Get the 3Ps right – Partner, Pioneer, Progress – and we´ll Deliver together as RWS.

Recruitment Agencies: RWS Holdings PLC does not accept agency resumes.  Please do not forward any unsolicited resumes to any RWS employees.  Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.