IP Renewals Receipt Coordinator

Entry level role with core focus on obtaining, verifying, and dispatching renewal receipts / proof of renewal documents. Customer and supplier facing role.

About IP Solutions
 

RWS IP Solutions is the world’s leading provider of intellectual property support services. With over 60 years of experience, our leadership in high quality patent translations, foreign patent filing, IP research and patent renewal services is unrivalled. Combining expert patent translators and advanced technology ensure translations of the highest consistency and quality.

We help streamline clients’ internal processes, providing flexible, cost-effective foreign filing services reducing the administrative burden associated with protecting IP on a global scale. We offer patent renewals and recordals services, as well as the widest range of IP research services on the market. RWS IP Solutions supports its clients throughout the entire IP lifecycle, from concept to commercialisation. RWS clients include many of the world's best known brands, and 18 out of 20 of the world’s largest patent filers.

For further information, please visit: RWS IP Solutions

Key Responsibilities

• Responsible for obtaining renewal receipts from suppliers and verification of renewal receipts against payment orders.
• Monitor, track, and chase suppliers for outstanding renewal receipts.
• Responsible for timely obtaining renewal receipts from PTO websites and verification of renewal receipts against payment orders.
• Liaise with Payment Specialist to analyse potential discrepancies between payment order and renewal receipts and provide solution.
• Responsible for uploading renewal receipts to the respective record in renewal management system by adhering to specified document description.
• Manage and coordinate the dispatch of renewal receipts in a timely manner to customers by following the processing steps within the renewal operating system.
• Stay up to date with latest official fee schedules as well as country laws.
• Ensuring the highest level of care when working with customer data.  
• Liaise with customers and colleagues in a professional manner. 
• Responsible for any other duties assigned and executed to the highest standard. 
• Ensure compliance with policies and procedures and take immediate action by reporting to your supervisor where risk is identified.  

Key Deliverables

• Prompt and accurate handling of all tasks assigned.
• Understanding of task-tracking and urgency.
• Exceptional understanding of PTO websites and ability to interpret data correctly.
• Ability to master the renewals processing platform.

Skills & Experience

• A minimum of 1 year experience within the IP industry
• High-level attention to detail and excellent command of numbers and calculations.
• Understanding urgency and escalation procedure.
• Good communication skills.
• Exceptional time management skills.
• Planning and organising.
• Capable of working both with and without supervision, individually and as part of a team.

RWS is a content solutions company, powered by technology and human expertise. We grow the value of ideas, data and content by making sure organizations are understood. Everywhere. 

Our proprietary technology, 45+ AI patents and human experts help organizations bring ideas to market faster, build deeper relationships across borders and cultures, and enter new markets with confidence – growing their business and connecting them to a world of opportunities. 

It’s why over 80 of the world’s top 100 brands trust RWS to drive innovation, inform decisions and shape brand experiences. 

With 60+ global locations, across five continents, our teams work with businesses across almost all industries. Innovating since 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L).  

RWS Values

We Partner, We Pioneer, We Progress – and we´ll Deliver together.

For further information, please visit: RWS   

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics

Recruitment Agencies: RWS Holdings PLC does not accept agency resumes.  Please do not forward any unsolicited resumes to any RWS employees.  Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.