Project Manager -Junior

About the Role

Leads the technical part of localization projects, performs and coordinates the engineering work, coordinates the deliveries from the suppliers.

About the Strategic Content Solutions (SCS)

The Strategic Content Solutions, part of RWS’s Language Services division, works closely with major accounts and clients of all sizes who are going global with specialized localization services. These services cover the entire localization spectrum, from translating content, media, and audio to creating engaging eLearning programs and transcribing highly impactful marketing campaigns. The SCS works closely with RWS’s Language eXperience Delivery (LXD) platform, which includes 2,000 in-house linguists, and a network of more than 29,000 translators, who use RWS’s proprietary machine translation, AI, and translation productivity tools, to deliver a 24/7 service to clients.

Key Responsibilities

• Manage client requirements, needs and requests such as asset management, reporting and meetings
• Serve as a primary point of contact to client.  Act as backup to Senior Project Manager as needed
• Lead presentations educating clients about particular projects, project types
• Identify, communicate, and manage production risks as appropriate to eliminate potential pitfalls or obstacles
• Engage in quotation preparation including complex and strategic requests
• Ensure ISO requirements are being met
• Launch and coordinate standard and complex projects which includes functions such as negotiating budgets, scheduling, resource allocation and work assignments
• Collaborate with the Vendor Relations team to negotiate competitive rates
• Support team members as necessary to perform and complete daily project tasks
• Make recommendations for process improvements to have a positive impact on profitability and/or quality
• Mentor staff
• Collaborate with the Human Resources team to hire new team members where necessary
• Set specific and measurable goals for direct reports and ensure their measurement and review

Skills & Experience

• 3-5 years of hands-on experience coordinating projects within the localization or translation industry
• Successful customer service/account management experience, generally a minimum of two years
• Computing skills, including experience with TRADOS or other translation management tools (CAT, or Computer Aided Translation tools) and publishing applications (e.g., FrameMaker, InDesign, etc.)
• Good written/verbal skills in English for internal and external communication and meeting purpose
• Team player, willing to be devoted into the team building
• Good Microsoft Office skills
• Proactive approach
• Analytical and structured problem solving
• Ability to keep calm in a pressured environment
• Strong organizational skills, with the ability to priorities
• Ability to carry out assigned tasks with a high degree of independence and ownership
• Ambitious, with a desire to learn and progress

At RWS, we’re here for one purpose: unlocking global understanding.

As a unique, world-leading provider of technology-enabled language, content, and intellectual property services, we remove the barriers to communication to make global connection possible. Our unrivalled experience and deep understanding of language have been developed over more than 60 years. As we look to shape the future, our ambition is to create a world where understanding is universal for everyone.

We work with over 80% of the world’s top 100 brands, more than three-quarters of Fortune’s 20 ‘Most Admired Companies’ and almost all the top pharmaceutical companies, investment banks, law firms and patent filers. Our client base spans Europe, Asia Pacific and North and South America. Our 65+ global locations across five continents service clients in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors.   

Over the past 20 years we’ve been evolving our own AI solutions as well as helping clients to explore, build and use multilingual AI applications. With 45+ AI-related patents and more than 100 peer-reviewed papers, we have the experience and expertise to support clients on their AI journey.

If you like the idea of working with smart people who are passionate about breaking down language barriers and giving back to their communities, then you’ll love life at RWS. Our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong.

We want every employee to grow as an individual and excel in their career. In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise. 

RWS Values

Get the 3Ps right – Partner, Pioneer, Progress – and we´ll Deliver together as One RWS.

For further information, please visit: RWS   

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics

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