Filing & Translation Docketing Specialist

About the Role

The Docketing Specialist will be responsible for managing and maintaining our clients’ IPMS. This role ensures the accuracy and timeliness of data entry, updates, and file uploads within the client systems, supporting the overall efficiency and effectiveness of our operations.

About IP Solutions
 
RWS IP Solutions is the world’s leading provider of intellectual property support services. With over 60 years of experience, our leadership in high quality patent translations, foreign filing and IP research services is unrivalled. Combining expert patent translators and advanced technology ensure translations of the highest consistency and quality. We help streamline client's internal processes, providing flexible, cost-effective foreign filing services reducing the administrative burden associated with protecting IP on a global scale. We also offer the widest range of IP research services and the leading patent research database, PatBase. RWS clients include many of the world's best-known brands, and 18 out of 20 of the world’s largest patent filers.  

For further information, please visit: RWS IP Solutions

Key Responsibilities

• Operate and manage client IPMS to ensure accurate and timely data entry.
• Update and maintain client system data, ensuring all information is current and correct.
• Upload documents and files to client systems as required.
• Monitor and track deadlines, ensuring all tasks are completed within specified timeframes.
• Collaborate with Customer Care to ensure all docketing requirements are met.
• Generate reports and provide regular updates on docketing activities.
• Identify and resolve any discrepancies or issues within the client IPMS.
• Provide training and support to team members on the use of client IPMS.

Skills & Experience

• Proven experience in a similar role, preferably within a law firm or corporate environment.
• Strong attention to detail and accuracy in data entry and management.
• Proficiency in using IPMS.
• Excellent organizational and time management skills.
• Ability to work independently and as part of a team.
• Strong communication skills, both written and verbal.
• Problem-solving skills and the ability to handle multiple tasks simultaneously.

At RWS, we’re here for one purpose: unlocking global understanding.

As a unique, world-leading provider of technology-enabled language, content, and intellectual property services, we remove the barriers to communication to make global connection possible. Our unrivalled experience and deep understanding of language have been developed over more than 60 years. As we look to shape the future, our ambition is to create a world where understanding is universal for everyone.

We work with over 80% of the world’s top 100 brands, more than three-quarters of Fortune’s 20 ‘Most Admired Companies’ and almost all the top pharmaceutical companies, investment banks, law firms and patent filers. Our client base spans Europe, Asia Pacific and North and South America. Our 65+ global locations across five continents service clients in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors.   

If you like the idea of working with smart people who are passionate about breaking down language barriers and giving back to their communities, then you’ll love life at RWS. Our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong.

We want every employee to grow as an individual and excel in their career. In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise. 

RWS Values

Get the 3Ps right – Partner, Pioneer, Progress – and we´ll Deliver together as One RWS.

For further information, please visit: RWS   

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics

Recruitment Agencies: RWS Holdings PLC does not accept agency resumes.  Please do not forward any unsolicited resumes to any RWS employees.  Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.