Sr. Supply Chain Solutions Specialist - Intellectual Property

                                            Senior Supply Chain Solutions Specialist – Intellectual Property

As a Senior Supply Chain Solutions Specialist for IP Services, you will build and manage customized supply chain solutions of varying complexities, enabling delivery of competitive IP services. This may include large-scale cross-functional projects and solutions.  This includes, but is not limited to onboarding and qualification, financials, risk, compliance, contracting, reporting and supplier performance management.

As a senior member of the team, you may be expected to support, train and/or lead other team members, as well as to proactively review existing processes and propose improvements where applicable. Also, you will be expected to take ownership and lead a significant business area(s) or large-scale initiative(s) and ensure these perform according to expectations.

This role also includes a strong focus on supporting initiatives related to agent rate benchmarking and agent rate negotiations. You will be expected to take ownership and lead IP business area or initiative(s), ensuring their performance and/or progress meet expectations.

Key Responsibilities

• Act as an experienced supply chain specialist providing IP solutions to our internal teams responsible for client delivery.
• Analyze current and future needs on the assigned account or group of IP accounts and build and/or manage customized supply chain solutions with our existing database of IP global partners.
• Support agent benchmarking through market analysis, strategies and tactics in order to optimize resource cost, utilization, quality, and capacity, enabling a talent pipeline to meet current and future IP business needs.
• Work closely with other internal teams as applicable and keep all information accurate and up-to-date at all times.
• Ensure we keep good relationships with both internal stakeholders and suppliers working on the program you support.
• Provide support to suppliers with client-specific issues and/or processes.
• Proactively flag any risks or potential improvements to our existing workflows and processes, including creation of risk mitigation and/or improvement plans and their implementation
• Provide training and/or guidance to other team members and oversee resourcing on assigned projects including deliverables of other team members.
• Account-specific supplier performance management

Skills & Experience

• 5+ years of experience related to supply chain management / vendor management / project management or similar role, ideally with exposure to Intellectual Property industry.
• Ability to take ownership of complex projects and/or initiatives, manage these independently, asking for guidance/support when required.
• Great communication skills, both spoken and written, along with a positive personality.
• Process and results-oriented.
• Fluency in English, both spoken and written.
• Advanced proficiency in MS Office (Excel, Word, Outlook, PowerPoint) - e.g. VLOOKUPs.
• Ability to stay organized and prioritize while engaged on multiple projects at once.
• Ability to work with data, analyse it and draw relevant conclusions / provide recommendations and reports.

About RWS

The RWS Holdings plc is a unique, world-leading provider of technology-enabled language, content, and intellectual property services. Through content transformation and multilingual data analysis, our unique combination of technology and cultural expertise helps our clients to grow by ensuring they are understood anywhere, in any language.  

Our purpose is unlocking global understanding. By combining cultural understanding, client understanding and technical understanding, our services and technology assist our clients to acquire and retain customers, deliver engaging user experiences, maintain compliance, and gain actionable insights into their data and content.  

We work with over 80% of the world’s top 100 brands, more than three-quarters of Fortune’s 20 ‘Most Admired Companies’ and almost all the top pharmaceutical companies, investment banks, law firms and patent filers. Our client base spans Europe, Asia Pacific and North and South America. Our 65+ global locations across five continents service clients in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors.  

Founded in 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L).  

For further information, please visit: RWS  

Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career. 

In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise. 

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics. 

RWS Values

            Get the 3Ps right – Partner, Pioneer, Progress – and we´ll Deliver together as One RWS.