Linguistic Services Manager- senior

We are looking for a senior Linguistic Services Manager for a team that is fully dedicated to one of our biggest clients – a global social media platform. This team offers an interesting mixture of more standard linguistic quality tasks and AI related assignments, as data annotation is a big part of what we do here.

You will work together with your colleagues and the production team in Brno and around the world to apply, define and implement new as well as existing language quality management processes in order to ensure our deliverables are in line with the client’s expectations.

In a nutshell, we are looking for an experienced professional skilled in the field of linguistic quality who is, ideally, also interested in exploring the world of AI.

About Enterprise Services 
 
The Enterprise Services enables customers to reach their markets in any language and scale. We provide a wealth of services including localization, data services, testing, video, consulting and much more.  
 
Our global team of localization and technical experts work closely with customers building lasting partnerships that help make their products and services reach and resonate with their end users.  

It is a fast-paced and exciting business with many opportunities to work on state-of-the-art products and services for some of the world’s most innovative businesses.  

Key Responsibilities

• Provide linguistic services to the production team, the partners and the customer.
• With the help of your direct manager, manage continuous and proactive development, design and implementation of quality management methodologies, special linguistic services (quality reporting and monitoring, vendor training, language asset development & maintenance, in the area of program language quality).
• Deliver assigned linguistic services tasks (e.g. enforcement of linguistic guidelines, proactively manage quality across assigned languages).
• Take part in data annotation task.
• Provide trainings to translators and assorted linguistic stakeholders, etc.

Skills & Experience

• Linguistic education or equivalent working experience is a must
• Min. 2 years working experience in a quality team
• Perfect command of spoken and written English
• Very good skills with Microsoft Office software, especially MS Excel
• Very good coordinating and communication skills (providing training, communication with customers)
• You must be capable of working in a fast-paced environment, have a flexible attitude to work and have good problem resolution skills

At RWS, we’re here for one purpose: unlocking global understanding.

As a unique, world-leading provider of technology-enabled language, content, and intellectual property services, we remove the barriers to communication to make global connection possible. Our unrivalled experience and deep understanding of language have been developed over more than 60 years. As we look to shape the future, our ambition is to create a world where understanding is universal for everyone.

We work with over 80% of the world’s top 100 brands, more than three-quarters of Fortune’s 20 ‘Most Admired Companies’ and almost all the top pharmaceutical companies, investment banks, law firms and patent filers. Our client base spans Europe, Asia Pacific and North and South America. Our 65+ global locations across five continents service clients in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors.   

Over the past 20 years we’ve been evolving our own AI solutions as well as helping clients to explore, build and use multilingual AI applications. With 45+ AI-related patents and more than 100 peer-reviewed papers, we have the experience and expertise to support clients on their AI journey.

If you like the idea of working with smart people who are passionate about breaking down language barriers and giving back to their communities, then you’ll love life at RWS. Our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong.

We want every employee to grow as an individual and excel in their career. In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise. 

RWS Values

Get the 3Ps right – Partner, Pioneer, Progress – and we´ll Deliver together as One RWS.

For further information, please visit: RWS   

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics

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