Associate Project Manager (Night Shift)

This position serves as Associate Project Manager within the Life Sciences team at RWS. The Project Manager is responsible for managing translation projects for life sciences clients from start to end, including client communication, project cost estimation, coordinating the work among linguists, managing workflows, processes and Computer Assisted Translation (CAT) tools. The role also involves being in charge of the final quality assurance of translations, real-time and accurate recording of activities, as well as production analysis, client estimates as needed and client invoicing.

About Regulated Industries

RWS Regulated Industries is a highly specialized division of RWS, a world-leading provider of technology-enabled language, content, and intellectual property services. The Regulated Industries division is focused on developing translation and content management solutions tailored to address the complex regulatory environment in force with premium sectors such as Life Sciences and Healthcare (pharmaceuticals, medical devices, CROs, healthcare companies), Finance (banks, asset management companies, insurance providers, fintech) and Legal (law firms, audit companies).  

Key Responsibilities

• Review the jobs assigned and assess needs for additional information, e.g. compilation of glossaries, previously translated similar documents, list of acronyms, technical terminology, and translation memories.
• Manage client communication relating to translation projects, in-language and English as applicable.
• Manage the allocation to translation teams as well as linguistic assets to ensure compliance with RWS productions workflows and that quality and turn-arounds standards are met.
• Select and assign translation teams, negotiate rates and deadlines and coordinate production with translators, proofreaders, in-country client reviewers, typesetters and Customer Service Reps.
• Keep Sales representative/Line Manager up to date of on-going project activities as required
• Keep project admin records up-to-date and accurate at all times
• Check projects costs for accuracy and match to purchase order
• Exercise sound judgment in keeping Line Manager informed of potential risks and difficulties
• Inform Line Manager of all issues affecting cost, quality and turn-around time
• Check accuracy of translation prior to sending it to client or to typesetting if needed
• Deliver complying with contractual KPI (key performance Indicators) requirements relating to quality and timeliness

Skills & Experience

• Minimum 5-years previous project management experience in translation services
• College degree (BA, BS) and Masters’ degree in Translation and/or interpretation or equivalent experience
• Fluent in English and another language ideally
• Strong computer skills (Word, Excel, PowerPoint, Acrobat, html, xml)
• Familiarity with desktop publishing software ideally
• Linguistic skills to include ability to create glossaries, assess quality and completeness of translations
• Advanced translation memory experience and Translation Management Systems (TMS)
• Experience in managing interpreting assignments preferable
• Advanced file / project management experience
• Ability to prioritize while handling multiple projects simultaneously in a hectic, time-sensitive environment
• Ability to communicate accurately detailed instructions to multilingual vendors
• Clear sense of accountability and good customer and communication skills

At RWS, we’re here for one purpose: unlocking global understanding.

As a unique, world-leading provider of technology-enabled language, content, and intellectual property services, we remove the barriers to communication to make global connection possible. Our unrivalled experience and deep understanding of language have been developed over more than 60 years. As we look to shape the future, our ambition is to create a world where understanding is universal for everyone.

We work with over 80% of the world’s top 100 brands, more than three-quarters of Fortune’s 20 ‘Most Admired Companies’ and almost all the top pharmaceutical companies, investment banks, law firms and patent filers. Our client base spans Europe, Asia Pacific and North and South America. Our 65+ global locations across five continents service clients in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors.   

Over the past 20 years we’ve been evolving our own AI solutions as well as helping clients to explore, build and use multilingual AI applications. With 45+ AI-related patents and more than 100 peer-reviewed papers, we have the experience and expertise to support clients on their AI journey.

If you like the idea of working with smart people who are passionate about breaking down language barriers and giving back to their communities, then you’ll love life at RWS. Our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong.

We want every employee to grow as an individual and excel in their career. In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise. 

RWS Values

Get the 3Ps right – Partner, Pioneer, Progress – and we´ll Deliver together as One RWS.

For further information, please visit: RWS   

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics

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