AI Coordinator

AI Coordinator coordinates technical and quality assurance aspects of data service delivery. They operate within all tooling platforms required to deliver the services and coordinate third party vendors (raters) to ensure high quality and on-time delivery.

About Enterprise Internationalization Group (EIG) 
 
The Enterprise Internationalization Group (EIG) enables customers to reach their markets in any language and scale. We provide a wealth of services including localization, data services, testing, video, consulting and much more.  
 
Our global team of localization and technical experts work closely with customers building lasting partnerships that help make their products and services reach and resonate with their end users.  
It is a fast-paced and exciting business with many opportunities to work on state-of-the-art products and services for some of the world’s most innovative businesses.  

Key Responsibilities

• Coordinate the delivery of Data Services projects (data annotation, data validation, data collection)

• Communicate with Vendor Management department and requesting a pool of raters and with Quality department on creating/editing specific guidelines

• Active written communication with all the vendors (raters) and coordination of the assigned tasks. Following up with inactive or unresponsive vendors. Coordination of external Quality Assurance 

• Status monitoring across all assigned tasks and troubleshooting any issues

• Internal reporting about project status, possible issues, exceptions etc – we use Excel for reporting

• Create data views, data export and manipulate with large amount of data – mostly in Excel

• Get an opportunity to participate in implementing new tools and processes, their testing and evaluation to ensure the most effective production

Skills & Experience

• Very good verbal and written English proficiency – you would be working in English speaking environment
• Some previous experience with coordinating projects or tasks management
• Attention to detail, ability to improvise, solve problems and work independently
• Knowledge of Windows and Microsoft Office
• Team spirit—you will be part of a team that helps each other
• At least a basic knowledge of HTML/XML, SQL, and/or any programming language an advantage, but not a must.

At RWS, we’re here for one purpose: unlocking global understanding.

As a unique, world-leading provider of technology-enabled language, content, and intellectual property services, we remove the barriers to communication to make global connection possible. Our unrivalled experience and deep understanding of language have been developed over more than 60 years. As we look to shape the future, our ambition is to create a world where understanding is universal for everyone.

We work with over 80% of the world’s top 100 brands, more than three-quarters of Fortune’s 20 ‘Most Admired Companies’ and almost all the top pharmaceutical companies, investment banks, law firms and patent filers. Our client base spans Europe, Asia Pacific and North and South America. Our 65+ global locations across five continents service clients in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors.   

If you like the idea of working with smart people who are passionate about breaking down language barriers and giving back to their communities, then you’ll love life at RWS. Our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong.

We want every employee to grow as an individual and excel in their career. In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise. 

RWS Values

Get the 3Ps right – Partner, Pioneer, Progress – and we´ll Deliver together as One RWS.

For further information, please visit: RWS   

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics

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