Program Manager

Manages a variety of projects to deliver against project goals/deliverables efficiently and
effectively. Works on a variety of types of projects and leads the project team in delivering
against the overall project objectives. Applies deep project management skills and
experience to achieve results.

About Regulated Industries

RWS Regulated Industries is a highly specialized division of RWS, a world-leading provider of technology-enabled language, content, and intellectual property services. The Regulated Industries division is focused on developing translation and content management solutions tailored to address the complex regulatory environment in force with premium sectors such as Life Sciences and Healthcare (pharmaceuticals, medical devices, CROs, healthcare companies), Finance (banks, asset management companies, insurance providers, fintech) and Legal (law firms, audit companies).  

Key Responsibilities

• Operational Excellence – Delivers a variety of projects on-time, within budget and
  with high quality resulting in the successful achievement of project objectives.
  Manages all facets of the project to include: scoping, estimating/sizing, project
  methodology, planning, resourcing and scheduling, monitoring and controls,
  communications, and project close. Leads a project team responsible for a variety of
  work streams. Monitors and controls projects against established project goals,
  metrics, and KPIs. Takes proactive actions to resolve issues and keep projects on
  track.
• Delivers Quality, Value, Results – Uses a variety of project management
  methodologies, tools, and techniques to optimize project quality and profitability.
  Handles problems before they escalate and/or escalates to the appropriate person in
  order to resolve in a timely fashion. Identifies opportunities for improvement and helps
  to implement process enhancements in order to deliver exceptional results.
• Functional Excellence – Applies project management expertise to identify areas for
  improvement in methods and processes. Works with management to implement
  improvements and support change management. Provides advice and guidance to
  more junior Project Managers/Administrators.
• Relationship Building – Builds strong working relationships internally and externally
  that enables project team to work collaboratively and effectively. Develops
  stakeholder confidence by regularly checking in, assessing satisfaction, and
  uncovering concerns.PROJECT & PROGRAM MANAGERS IN SALES OPERATIONS
  In the Sales Operations organization, the Project/Program management roles (PMO) take
  on specific responsibilities. These responsibilities include, but are not limited to:
  Provide operational guidance and leadership to enable large groups of stakeholders to
  deliver high quality, on-budget, and on-schedule cross-functional programs and services
  linked to the Key Strategic Objectives of the business.
• Tracking and successful execution of Key Strategic Objectives and Programs
• Tracks execution and performance against KPIs, service level agreements and
  adherence to policies
• Creates/ensures detailed project, implementation, and/or action plans area created for
  each project.Job Profile
• Monitors progress for each project and ensures meets stated objectives/outcomes
• Monitors/addresses/escalates risks, issues and dependencies
• Manages/participates in project reviews, approvals, and gating processes
• Standardizes relevant document templates
• Facilitates sharing of best practices through cross functional collaboration,
  formal/informal learning
• Facilitates knowledge sharing
• Tracks and monitors benefits realization against planned targets
• Regularly interacts with top management levels and executive C-suite.
• Manages and sustains change at individual, initiative and organizational levels.
• Facilitate cross-functional collaboration to achieve business goals.
  
• Works on complex and confidential issues where analysis of situations or data
  requires an in-depth knowledge of the company and a high degree of discretion.

Skills & Experience

• Experienced professional with a full understanding of area of
  specialisation
• Typically works on problems/projects of diverse complexity and
  scope
• This is a fully qualified, long-term career level
• Exercises independent judgment in selecting methods and techniques for obtaining solutions
• May act as a team or project leader providing direction to team activities and facilitates information validation and team decision- making process
•  Networks with and represents the organisation to senior level internal and external personnel in own area of expertise.
• Typically requires at least a degree or equivalent combination of education and experience.
• Typically requires minimum of 3 - 5 years related experience.
• Diligently completes responsibilities, producing high quality results.
• Demonstrates understanding of business concepts, strategy, structures and processes.
• Works collaboratively and uses a positive approach to achieve goals.
• Constantly looks for opportunities to improve work processes and results.
• Demonstrates concern and takes action for meeting and exceeding their customer’s expectations and requirements.
• Makes timely decisions after carefully considering alternative courses of action, evaluating the facts, goals, constraints, and risks and applying sound judgement.
• Transfers decision making authority, task responsibility and autonomy to others.
• Accepts full personal responsibility for the quality and timeliness of work.
• Defines, plans, schedules and controls work for self and/or others to ensure the accomplishment of objectives.
• Follows processes, placing a priority on how things are done.
• Applies technical and professional knowledge, skills and judgment to accomplish results.
  Relationship builders who are very self-aware, can inspire others, and can easily build relationships and interact with a wide variety of diverse people in a variety of situations.
• Results Orientation Successfully achieves results, diligently working to overcome
  obstacles to achieve goals.
• Team Leadership Effectively leads teams to achieve team goals.
• Effectively expresses ideas verbally in individual and group situations.
   

At RWS, we’re here for one purpose: unlocking global understanding.

As a unique, world-leading provider of technology-enabled language, content, and intellectual property services, we remove the barriers to communication to make global connection possible. Our unrivalled experience and deep understanding of language have been developed over more than 60 years. As we look to shape the future, our ambition is to create a world where understanding is universal for everyone.

We work with over 80% of the world’s top 100 brands, more than three-quarters of Fortune’s 20 ‘Most Admired Companies’ and almost all the top pharmaceutical companies, investment banks, law firms and patent filers. Our client base spans Europe, Asia Pacific and North and South America. Our 65+ global locations across five continents service clients in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors.   

Over the past 20 years we’ve been evolving our own AI solutions as well as helping clients to explore, build and use multilingual AI applications. With 45+ AI-related patents and more than 100 peer-reviewed papers, we have the experience and expertise to support clients on their AI journey.

If you like the idea of working with smart people who are passionate about breaking down language barriers and giving back to their communities, then you’ll love life at RWS. Our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong.

We want every employee to grow as an individual and excel in their career. In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise. 

RWS Values

Get the 3Ps right – Partner, Pioneer, Progress – and we´ll Deliver together as One RWS.

For further information, please visit: RWS   

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics

Recruitment Agencies: RWS Holdings PLC does not accept agency resumes.  Please do not forward any unsolicited resumes to any RWS employees.  Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.